What our Customers say...

Why SERVPRO Testimonials

I would recommend SERVPRO of Haverhill/Newburyport to anyone. They helped make the very best of a bad situation (kitchen flood), and their professionals -- under the guidance of manager Noel Torrissi -- put our custom cabinets, granite counter-tops, and hardwood flooring back to the way they were. "Like it never even happened." Many thanks to all SERVPRO staff and consultants for their kind, courteous, and efficient work!

Highly recommend! We had building damage with lots of broken glass. The team from SERVPRO cleaned up all the glass and clean EVERYTHING, and I mean everything.

I have to say that I am pleased. Justin was the crew chief and he and the crew did an outstanding job, they were meticulous and totally focused on the tasks at hand. At one point, I walked by and was observing them, unnoticed, and they did everything they could to ensure 100% coverage, even the young ones were incredible, moving things and not missing one spot. If this is a representation of how SERVPRO carries out business then I can confirm we’re going to be in business together for a very long time! From all of us at the Veterans Outreach, we’d like to say thank you for a job well done!


  We want to thank you so much for your amazing work! From the minute SERVPRO started our basement, everything went absolutely perfectly, even during this pandemic. Your professionalism, timeliness and absolute willingness to get us exactly what we wanted, was so amazing. We appreciate all of your hard work, we adored Bob Downing as our builder, he was first class. His work ethic was phenomenal, he was always on time, did exactly what he said he would do, worked incredible hours to get it all done. And the work he did was beautiful. He turned a basement into a warm and welcoming apartment for my mother, no small feat. We are so grateful. He even put up with my 20 year old daughter and I, always adding our 2 cents, with humor and a smile.   We also want to thank Ross, who started all of this with a calm demeanor and an assurance that it would be done. He went on to hire us great movers and you! So we are grateful to all of you. THANK you so much. We wish you much luck in all your future endeavors. 

Last Monday we had Nouri from SERVPRO! She did a fantastic job! She was on time, polite and professional! Thank you for a job well done!



Excellent job!

Your on site personnel was excellent!

Very pleased with the service.

Great job by the SERVPRO Haverhill team of Justin, Gerry and Steve! Happy with how they explained everything, showed up on time, professional, and very hard workers! Thanks guys!

Everyone on the SERVPRO team was incredibly professional and made a bad situation easier to handle