Recent Commercial Posts

Get Rid of that Graffiti!

9/22/2021 (Permalink)

Photo of the Essex Street Gateway Community Mural. Audio tour of the mural can be found from the linked article above. Photo of the Essex Street Gateway Community Mural. This mural is a love letter to Haverhill, depicting many famous faces with ties to the community.

All around New England, many metropolises are beautifying their streets and cityscapes with street art. In fact, this kind of artwork has become so popular that some cities even commission street artists to create stunning murals with meaningful messages; for instance, Haverhill’s Essex Street Gateway Mural. Obviously, this kind of art does not require commercial cleaning services in MA.  

On the other hand, a few non-commissioned “artists” specialize in making messes -- literally -- and spread their words wherever they find space, whether that’s across highway overpasses, along public pathways or, worst case, against the sides of your commercial property. 

Graffiti is not a good look for a business or brand. That’s why we offer graffiti cleanup as one of our commercial cleaning services. Think your community is immune to graffiti or vandalism of any kind?

Think again. Or better yet, just ask the residents of Groton. 

Recently, various locations around the city, including the Groton Country Club, were defaced with graffiti, resulting in an investigation due to its sensitive nature. 

Certainly, messaging like this needs to be removed immediately. That’s where your SERVPRO MA team is standing by with the expertise to erase any content that you would rather not feature on your commercial building. 

Contact your local SERVPRO of Haverhill / Newburyport team for all your commercial cleaning and restoration needs. 

Get Your Hospital Certified: SERVPRO Cleaned

8/23/2021 (Permalink)

SERVPRO professional using electrostatic sprayer to clean Our team of trained professionals have access to a wide variety of tools and knowledge to deep clean your hospital.

A clean hospital or healthcare facility can quite seriously mean the difference between life and death for your patients and workers alike. We know that you know this and have policies and procedures in place for cleaning and disinfecting, including how to handle discarded hypodermic needles and any fluids from procedures or sick patients. 

Even with the cleaning you already do, is your hospital at the highest standard of clean considering the pandemic and the potential issues you deal with every day? 

Here at SERVPRO of Haverhill / Newburyport, we offer “Certified: SERVPRO Cleaned,” which is our proactive viral pathogen deep cleaning. This level of cleaning goes beyond standard janitorial and carpet cleaning thanks to over 50 years of experience in biochemical spill remediation and decontamination. 

What’s involved in Certified: SERVPRO Cleaned for your hospital cleaning? We focus on the three C’s:

  • Consult: Not all healthcare facilities are the same, so your cleaning program shouldn’t be the same as any other. We’ll consult with you to create a unique hospital cleaning program based on the unique aspects of your facility. 
  • Clean: Based on the agreed upon program, our service professionals will start your hospital deep clean using our proprietary EPA-Approved Hospital-Grade cleaning solutions. Keep in mind that we adhere to the leading level of cleaning and decontamination standards set by the CDC.
  • Certify: Your hospital or healthcare facility will be known for being Certified: SERVPRO Cleaned by the shield we will give you for your front window. Along with digital emblems and other collateral, this beacon represents your commitment to the comfort and security of their employees, patients, and community.

Are you looking for a company to deep clean your hospital? Reach out to the Massachusetts commercial cleaning experts at SERVPRO of Haverhill / Newburyport. We have state of the art technology that will help your hospital or healthcare facility be at the highest level of clean.

Help Clients Pass Home Inspections

7/30/2021 (Permalink)

Your real estate company’s clients hired you to sell their home because they trust you. One way to keep that trust and to be the realtor they recommend to others is to ensure their home sells quickly and easily. Now, you can’t guarantee what the housing market will be on any given day, but you CAN make the process easy by offering advice on how their home can pass a home inspection. 

Typically, the buyers of a home hire a home inspector after they’ve signed the offer to purchase contract, but before the purchase and sales agreement, and the contract will include that they can back out if the home inspection finds anything faulty. The home inspector will thoroughly inspect all aspects of the home, from the walls and flooring to the roof; electrical system; plumbing; heating, and more. 

The home inspector isn’t there to point out little knicks in the paint. Instead, their job is to find anything in the home that will be an issue soon or down the road, like a water stain on the ceiling that shows potential water damage or faulty wiring that could lead to a fire. 

No one (neither the buyer nor the seller) wants a surprise during the home inspection, so it’s in your client’s best interests to have their home assessed before their home even goes on the market. Help them have the best home inspection possible by recommending that they have a trusted cleanup and restoration company inspect their home and provide an assessment of any work that needs to be done. 

Your clients can also hire a Massachusetts cleaning company to thoroughly clean their home for the best appearance at their open house. 

Here at SERVPRO of Haverhill / Newburyport, we can assess your real estate client’s home from top to bottom; remediate any issues that are found; and provide peace of mind for their home inspection before they move onto their next home.

Pre-Cleaning Your School Before the Fall

7/12/2021 (Permalink)

With all Massachusetts schools and districts planning on holding fully in-person classes in the fall, teachers and students alike may be both thrilled to be back among their peers while also anxious about the thoughts of returning to the classroom. Depending on vaccination rates for elementary school students, masks and social distancing may still be required for younger grades, but for most, the benefits of seeing their classmates in person rather than on a computer screen will more than make up for that.

How can school administrators help to lessen any fears that teachers, parents, and students may have about returning to school in-person? Have your schools pre-cleaned with the highest standard of care and clean. 

What does the “highest standard of clean” mean? Here at SERVPRO of Haverhill / Newburyport, we offer “Certified: SERVPRO Cleaned,” which is our proactive viral pathogen deep cleaning. This level of cleaning goes beyond standard janitorial cleaning thanks to our over 50 years of experience in biochemical spill remediation and decontamination. 

What’s involved in Certified: SERVPRO Cleaned? Your school or schools will receive a deep cleaning, based on a consultation meeting to determine the level of cleaning that your school needs. Then, using our proprietary EPA-Approved Hospital-Grade cleaning solutions, our certified cleaners will pre-clean your school, adhering to the leading level of cleaning and decontamination standards set by the CDC.

Once your school has been cleaned, you’ll receive a shield, digital emblems, and other collateral that shows your school is Certified: SERVPRO Cleaned. It serves as a beacon to help teachers and students feel safe at your school and parents feel better about sending their children back to school in-person. 

Are you looking for a company to pre-clean your schools before you re-open in the fall? Reach out to the Massachusetts commercial cleaning experts at SERVPRO of Haverhill / Newburyport. We have state of the art technology that will help you pre-clean your school and get you to the head of the class in clean!

Pre-Cleaning Your Hotel Before Your Next Event

5/28/2021 (Permalink)

As the world re-opens a bit more, live events including corporate meetings, weddings, and company parties, are coming back into existence at hotels. In fact, Northstar Meeting Group’s PULSE Survey found that 81 percent of meeting planners will hold their next in-person event sometime this year, with most of that business (59 percent) falling in the second half of 2021. 

Is your hotel booking live events again for the rest of this year and 2022? Are you looking for a way to prompt meeting and wedding planners to choose your function space for their events? 

Soothe any fears event attendees may have by having your hotel pre-cleaned with the highest standard of clean. 

What does the “highest standard of clean” mean? Here at SERVPRO of Haverhill / Newburyport, we offer “Certified: SERVPRO Cleaned,” which is our proactive viral pathogen deep cleaning. This level of cleaning goes beyond standard janitorial cleaning thanks to our over 50 years of experience in biochemical spill remediation and decontamination. 

What’s involved in Certified: SERVPRO Cleaned? Your hotel will receive a deep cleaning, based on a consultation to figure out what your hotel needs. Then, using our proprietary EPA-Approved Hospital-Grade cleaning solutions, our certified cleaners will pre-clean your hotel, adhering to the leading level of cleaning and decontamination standards set by the CDC.

Once your hotel has been cleaned, you’ll receive a shield, digital emblems, and other collateral that shows your hotel is Certified: SERVPRO Cleaned. It serves as a beacon to help meeting planners and event attendees alike feel safe at your hotel. 

Are you looking for a company to pre-clean your hotel before a live event? Reach out to the Massachusetts commercial cleaning experts at SERVPRO of Haverhill / Newburyport. We have state of the art technology that will help you pre-clean your hotel and let your events go off without a speck of trouble.

What to Look for in an Emergency Cleaning Service for Your Warehouse

4/29/2021 (Permalink)

Has your warehouse developed mold? Has there been a fire in your warehouse? Was there vandalism on your warehouse walls? Or has someone in your warehouse been diagnosed with COVID? These are just some of the reasons why you might need an emergency cleaning service for your Massachusetts warehouse. We’re here to give you some tips on what to look for in an emergency or non-emergency cleaning service. 

Specialty Areas: When you’re dealing with a disaster, you want to choose an emergency cleaning service for your warehouse that can handle any type of situation. For example, your cleaning service should be able to handle all incidents, including vandalism; crime scenes; odor removal; and commercial fires, among others. Choosing a company that focuses on just one can leave you having to go through the process of finding another cleaning service for anything that might crop up in the future at your warehouse.

Availability: Emergencies don’t happen on a timetable, so you shouldn’t have to wait until normal working hours to get started dealing with your warehouse emergency cleaning. Look for a service that is available 24 hours a day to get your warehouse back to business.

Training: Look for an emergency cleaning service that is fully trained in property damage restoration. Here at SERVPRO of Haverhill / Newburyport, we work by the Institute of Inspection Cleaning and Restoration Certification (IICRC) best practices and standards for cleaning and restoration. Our Restoration Certifications include Applied Structural Drying (ASD); Applied Microbial Remediation Technician (AMRT); and Carpet Cleaning Technician (CCT).

When your warehouse is dealing with a disaster or damage from fire, water, or mold, you need the right damage restoration expert. Contact us here at SERVPRO of Haverhill / Newburyport to discuss your emergency warehouse cleaning needs in Massachusetts, and we’ll work with you to develop a plan for remediation and clean up.

Medical Office Flooding Damage Repair Tips

3/22/2021 (Permalink)

Photo of trash cans in medical office placed to collect water dripping from ceiling. This local medical office recently found themselves "under water" when water started leaking from their ceiling.

As the Luke Bryan song says, “Rain is a good thing.” It helps flowers and grass grow, washes away allergens, and can remove snow piles. Even Luke Bryan would agree, though, that rain isn’t a good thing when you find out that you have a leak in your medical office roof. 

If you’re in the office, you can put down barrels or bowls to collect the water. But what if you don’t know there’s a leak in your roof and it rains over the weekend? Or a pipe froze and burst in the office overnight? You could easily walk in Monday morning to find a flood, and wind up dealing with medical office flooding damage rather than helping patients. 

First, turn the power off in your medical office the second you see the water, so no one gets electrocuted in case the water came in contact with electric wires. This will take electricity away from your computers and medical equipment, so patients will need to be rescheduled to after you have remediated your flooding damage. If any of your electronic devices have been affected by water damage, they need to be cleaned and inspected by an electronic technician. 

Next, take care of the water. Sop up the water that you can with a wet-dry vacuum or a mop, and open up the doors and windows to air out your vinyl flooring. Have carpeting in your office? You’ll want to pull it up to ensure you get to any water that’s trapped inside of it or underneath that could cause mildew or mold.

If you still have patient records in paper form, remove them from the flow of water and to a dry spot. Need help drying out wet records? Talk to a flood damage remediation company in Massachusetts like us that has the latest in drying technology, including:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

In order to ensure that your office is back in pre-flood damage condition quickly, and safely, contact our experts here at SERVPRO of Haverhill / Newburyport for an assessment of your flood damage in Massachusetts along with a plan for remediation and clean up. Our experts are available to help you 24 hours a day.

Post Fire Cleanup and Recovery at a Restaurant

3/12/2021 (Permalink)

Typically, the only fire you want to see at your restaurant is a candle setting a romantic effect at a table, the quick flame of a flambé dessert, or inside a brick kiln oven. Unfortunately, though, other fires, caused by one of those candles falling over and engulfing your restaurant’s curtains or the tablecloths or through a kitchen or electric fire, can happen. So you need to know what to do to clean up and recover from a fire. 

Here are the tips for fire damage clean up in Massachusetts after the fire trucks leave your restaurant and you’ve called your insurance company: 

  • Assess the damage. Was the fire damage to your restaurant caused by a small, contained kitchen fire that can be quickly cleaned up? Or was there a larger blaze, which should be assessed for fire damage remediation by a professional? 
  • Clean up the water. If the firefighters used their hose to put out your fire, there may be resulting water damage to your restaurant that also needs to be assessed.
  • Clean up the soot and smoke. You can use white vinegar or bleach (separately!) to work on removing soot damage to your restaurant walls, ceilings, tables, and floors. Even disinfecting wipes could do the trick depending on the amount of damage. One other option is to use the skunk remover for dogs: a mix of ¼ cup of baking soda, 1-2 teaspoons of a mild dishwashing detergent, and 1 quart of Hydrogen Peroxide solution. This bubbles up and works to remove restaurant smoke stains.

Need more help with your restaurant fire damage restoration or want to leave it to the pros? Contact us here at SERVPRO of Haverhill / Newburyport for an assessment of your fire damage in Massachusetts along with a plan for remediation and clean up. Our experts are available to help you 24 hours a day.

COVID Exposure Cleaning and Disinfection Tips

2/22/2021 (Permalink)

Photo of SERVPRO employee COVID cleaning an office with a static misting gun. Electrostatic spraying or "misting" is a standard part of our Certified: SERVPRO Cleaned program.

With over 27 million cases of Coronavirus (aka “COVID”) in the United States, there’s a possibility that you will have an employee at your facility who tests positive if you haven’t already. 

If that happens, there are cleaning and disinfection steps you need to follow (as well as having employees tested for potential exposure) to reduce further COVID exposure to your employees and anyone who visits your facility. 

First, immediately block off or close any areas of your facility that were used by the person who tested positive for COVID until those areas are deep cleaned. Open windows and doors in that area, if possible, and allow air to fully circulate. 

The best practice by the CDC is to wait a full 24 hours after closing it off and opening the windows and doors to start deep cleaning and disinfecting. However, we realize that you might not be able to do so. If that is the case, wait as long as you can after the windows have been opened to clean. 

Next, clean and disinfect (with a disinfectant on the EPA’s list of disinfectants for COVID) any items or equipment that your employee has handled in their workspace. This can include their computer, chair, keyboard, and the surface of their table or cubicle. 

If they have used your facility’s kitchen, all surfaces there should also be disinfected to prevent further COVID exposure. If not, the usual cleaning method for your kitchen will suffice. 

This is also true for your facility’s bathroom or bathrooms. You will want to make sure the faucet, paper towel holder, and stall and bathroom doors are all disinfected.

Still worried about your risk, or if you’re not going to do a deep enough cleaning? Contact us here at SERVPRO of Haverhill / Newburyport to have your facility thoroughly deep cleaned and disinfected by trained professionals. Our cleaning experts offer Certified: SERVPRO Cleaned, which is a defensive, proactive viral pathogen cleaning program along with remediation processes to help you re-open safely.

Rich Talks Preparedness

9/22/2020 (Permalink)

PREPAREDNESS:

The definition of the word is, “A state of readiness.”  We spend most of our time in our houses or the buildings we work at, which today are often the same place. These buildings have emergency exit plans, but what about when a fire or water damage occurs? Is there a plan to get you back into the building, going about life as normal? SERVPRO has an Emergency Ready Profile, which highlights any emergency plans already in place for your office, and adds to that restoration information for a faster recovery plan.  Wasted time at the beginning of a loss can have negative effects on the building and down time can spell disaster to the life of your business. Installing drying equipment and beginning to clean are important steps to take immediately. SERVPRO is here for you 24/7 in the event of an emergency and ready to help make it “Like it never even happened.”

Written by Rich Ciarletta

Keep Those Carpets Clean!

9/16/2020 (Permalink)

The appearance of your business speaks volumes to your customers and clients, especially in the current state of the world. Having a clean, fresh-smelling carpet is an important part of keeping your business looking it's best. Foot traffic and airborne impurities such as pollen, dust, and other contaminants can damage your carpet over time.

Tips for taking care of your commercial carpet:

  • Frequent vacuuming
    Be sure to vacuum your carpet multiple times a week. This will keep soil and debris from becoming embedded into the carpet fibers. This dirt builds up over time and shortens the life of your carpet. Frequent vacuuming is the best defense against premature damage.
  • Removing stains
    Treat spills as soon as possible. Blot the area with a paper towel or cloth. Do not rub or scrub the stain as this can cause more damage by pushing the stain deeper into the carpet fibers. Use a mild, carpet safe cleaner to help remove the stain. 
  • Use walk-off mats
    Use walk-off, or entry mats inside and out to keep dirt off the carpeting. Coarse-textured mats outside your doors remove soil and will help to minimize the amount of dirt that is tracked in. Water-absorbent mats inside prevent wet shoes on the carpeting. 
  • Have your carpet professionally cleaned 1-2 times a year 
    A professional carpet cleaning will keep your business's carpets looking their best. If you would like to schedule a commercial carpet cleaning with SERVPRO of Haverhill/Newburyport, please call us at 978-374-8555. 

Is Your Business Prepared?

9/11/2020 (Permalink)

Are You Ready?

Preparation is a key component for making it through any size disaster; whether it’s a small water leak, a large fire, or an area flood. The best time for planning for such events is not when the damage occurs, but well before it happens.

No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Am I ready for what could happen?”

The SERVPRO® Emergency READY Profile, or ERP, is a startup approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference guide of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. Having an ERP also means our team can get to work faster, putting those precious moments back towards remedying your situation.

SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

Call us today for more details!

Haverhill Firefighter Relief Golf Outing 2020

9/1/2020 (Permalink)

Photo of the cornhole set that was raffled off Thank you Wicked Cornhole for the fantastic job they did on these cornhole boards!

With all the chaos 2020 has brought about, a sliver of normalcy could be found at the Haverhill Firefighter Relief Association Golf Outing. While it did have to be modified a bit to follow the new safety standards, it went off without a hitch. It was a perfect day to be outside at the Bradford Country Club, with not a single cloud in sight.

SERVPRO was there showing our support, as we have many years prior. Several staff members even participated in the tournament, teaming up and teeing off for the cause. The entire marketing team helped to sell mulligans and raffle tickets for a beautiful cornhole board set crafted by Wicked Cornhole in Tewksbury.

A fun time was had by all, and it was a wonderful day raising money for a great cause. We can’t wait to do it again next year!

Get Certified: SERVPRO Cleaned

8/25/2020 (Permalink)

COVID-19 has changed what it means to be clean. Getting back to business relies on getting customers and employees back through your doors. That will only happen if they feel secure that you have provided a safe and healthy space. When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to professionally trained technicians, we will get you business-ready as the economy continues to reopen. 

To help quell anxieties of businesses and their customers amidst reopening, we have developed a new service called “Certified: SERVPRO Cleaned”, which consists of a dual defense cleaning protocol and optional testing. Once your business location has been Certified: SERVPRO Cleaned, you will gain access to propriety signage, digital emblems, and other collateral that communicates your commitment to a higher standard of clean as well as to the safety of your customers and staff.

If you are interested in learning more about this or any of the other services we offer, give us a call!

Commercial Cleaning and Restoration

3/27/2020 (Permalink)

You invest a lot of time energy and resources to maintain, protect and increase the value of your business. Your facility is a central component in achieving success. When you experience a fire, water or mold damage in your commercial facility, you need fast response and the expertise to handle the situation – to get back into operation as quickly as possible.

SERVPRO of Haverhill/Newburyport is committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs. Our technicians are available 24 hours a day, 365 days a year to help get your business back in business. We have the training and specialized equipment to restore your commercial property and make it “Like it never even happened.”

We specialize in:

  • Fire, Smoke and Soot Cleanup and Restoration
  • Water Removal and Dehumidification
  • Mold Prevention and Remediation Services
  • Biohazard and Sewage Backups Cleaning
  • Carpet and Hard Floor Cleaning and Care
  • Upholstery Cleaning

Give us a call at 978-374-8555 for a free estimate!

SERVPRO Training Day

3/24/2020 (Permalink)

SERVPRO of Haverhill/Newburyport is committed to continually delivering high-value services to our customers and believes that all starts with an informed staff. At this full day training, all employees were trained on current commercial & residential cleaning & drying procedures, proper measuring standards and equipment training. 

After an amazing lunch catered by The American BBQ in Rowley, MA, employees were trained on proper driving techniques as well as equipment training.We also rolled out our GEM (Going The Extra Mile) program for our staff. You can see our full album of images on our Facebook Page.

We maintain a rigorous education standard to ensure our employees are bringing the very best knowledge into your home.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Be Prepared 24/7

2/13/2020 (Permalink)

In the event of an emergency, the Emergency READY Profile® or ERP can help minimize business interruption by having an immediate plan of action in place for your facility. Working with SERVPRO® of Haverhill/Newburyport on an ERP will provide you with a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas.

The ERP also establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider, giving you access to over 40 years of experience and a System over 1,600 Franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Don't wait until disaster strikes. Be ahead of whatever Mother Nature throws your way. Call SERVPRO® of Haverhill/Newburyport at 978-374-8555 or visit or website to establish your Emergency READY Profile®, and be "Ready for whatever happens."

 

A Look Inside The Warehouse

9/30/2019 (Permalink)

inside of the warehouse Warehouse

Ever wonder what the workplace or home of the cleaning service you've hired looks like? Are they really closet slobs and just fake it at work? Or is their whole life dedicated to making the world tidy and clean? 

This image shows the steam cleaning area of our 1500 sq. foot warehouse. Dan, our warehouse manager, takes a lot of pride in keeping the warehouse orderly…and if you want to test his commitment just leave something out of place! 

We use this space to steam clean any rugs or upholstery items we receive in-house. We keep the area clean and sanitary so your property doesn't come in contact with any contaminates. Plus, having the area organized means we can easily keep track of all items. 

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today.

Emergency Ready Profile

9/20/2019 (Permalink)

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessary have to be.

By developing a SERVPRO Emercency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The SERVPRO Emergency READY Profile Advantage:

  • A no cost assessment of your facility.

This means there is no need to allocate funds, giving you a great value at no cost.

  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency, you are “Ready for whatever happens.”

If you would like more information or to have an Emergency READY Profile created for your commercial business, call SERVPRO of Haverhill/Newburyport at 978-374-8555. We’re here to help.

Halloween Safety Tips

9/20/2019 (Permalink)

HALLOWEEN SAFETY TIPS

Walk Safely

  1. Cross the street at corners, using traffic signals and crosswalks.
  2. Look left, right and left again when crossing and keep looking as you cross. 
  3. Put electronic devices down and keep heads up and walk, don’t run, across the street.
  4. Teach children to make eye contact with drivers before crossing in front of them.
  5. Always walk on sidewalks or paths. If there are no sidewalks, walk facing traffic as far to
    the left as possible.  Children should walk on direct routes with the fewest street crossings.
  6. Watch for cars that are turning or backing up. Teach children to never dart out into the street or cross between parked cars.

Trick or Treat With an Adult

  1. Children under the age of 12 should not be alone at night without adult supervision. If kids are mature enough to be out without supervision, they should stick to familiar areas that are well lit and trick-or-treat in groups.

Keep Costumes Both Creative and Safe

  1. Decorate costumes and bags with reflective tape or stickers and, if possible, choose light colors.
  2. Choose face paint and makeup whenever possible instead of masks, which can obstruct a child’s vision.
  3. Have kids carry glow sticks or flashlights to help them see and be seen by drivers. 
  4. When selecting a costume, make sure it is the right size to prevent trips and falls. 

Drive Extra Safely on Halloween

  1. Slow down and be especially alert in residential neighborhoods. Children are excited on Halloween and may move in unpredictable ways.
  2. Take extra time to look for kids at intersections, on medians and on curbs.
  3. Enter and exit driveways and alleys slowly and carefully.
  4. Eliminate any distractions inside your car so you can concentrate on the road and your surroundings.
  5. Drive slowly, anticipate heavy pedestrian traffic and turn your headlights on earlier in the day to spot children from greater distances.
  6. Popular trick-or-treating hours are 5:30 p.m. to 9:30 p.m. so be especially alert for kids during those hours.

Call SERVPRO for Immediate Service in Haverhill

3/29/2019 (Permalink)

SERVPRO of Haverhill/Newburyport provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Haverhill. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Commercial Services

There's never a convenient time for fire or Water damage to strike your Newburyport commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: https://www.SERVPROhaverhillnewburyport.com/commercial-restoration-cleaning

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Cleaning Services
  • Commercial Mold Remediation
  • Commercial Storm Damage Restoration

Have Questions? Call Us 24/7 – 978-374-8555

We Are an IICRC Certified Firm

3/28/2019 (Permalink)

Owner, Dave Hart, conducting a training session with our crew.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing industry standards and reference guides for professional carpet cleaning, water damage restoration, and mold remediation. These standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

SERVPRO'S Emergency Ready Profile

10/17/2018 (Permalink)

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessary have to be.

By developing a SERVPRO Emercency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The SERVPRO Emergency READY Profile Advantage:

  • A no cost assessment of your facility.

This means there is no need to allocate funds, giving you a great value at no cost.

  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency, you are “Ready for whatever happens.”

If you would like more information or to have an Emergency READY Profile created for your commercial business, call SERVPRO of Haverhill/Newburyport at 978-374-8555. We’re here to help.

Restoring Your Commercial Property After a Water Damage Event

10/17/2018 (Permalink)

Flooding in a living room space. Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Merrimack Valley commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Haverhill/Newburyport

SERVPRO of Haverhill/Newburyport specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We're here to help. Call us at 978-374-8555 so we can make it "Like it never even happened."

Commercial Carpet Care Tips

10/17/2018 (Permalink)

Two SERVPRO men ready to clean. Call SERVPRO of Haverhill/Newburyport at 978-374-8555 to schedule a commercial carpet cleaning for your business.

The appearance of your business speaks volumes to your customers and clients. Having a clean, fresh-smelling carpet is an important part of keeping your business looking it's best. Foot traffic and airborne impurities such as pollen, dust, and other contaminants can damage your carpet over time.

Tips for taking care of your commercial carpet:

  • Frequent vacuuming
    Be sure to vacuum your carpet multiple times a week. This will keep soil and debris from getting embedded into the carpet fibers. Over time, dirt builds up and shortens the life of your carpet. Frequent vacuuming is the best defense against premature damage.
  • Removing stains
    Treat spills as soon as possible. Blot the area with a paper towel or cloth, do not rub or scrub the stain. This can cause more damage by pushing the stain deeper into the carpet fibers. Use a mild, carpet safe cleaner to help remove the stain. 

  • Use walk-off mats
    Use walk-off mats inside and out to keep dirt off the carpeting. Coarse-textured mats outside your doors remove soil and will help to minimize the amount of dirt that is tracked in. Water-absorbent mats inside prevent wet shoes on the carpeting. 

  • Have your carpet professionally cleaned 1-2 times a year 
    A professional carpet cleaning will keep your business's carpets looking their best. If you would like to schedule a commercial carpet cleaning with SERVPRO of Haverhill/Newburyport, please call us at 978-374-8555. 

SERVPRO ACTS OF GREEN!

4/20/2018 (Permalink)

Blue Spruce saplings packaged and ready to be delivered.

Every year, both of our franchises, SERVPRO of Haverhill/ Newburyport & 
SERVPRO of Danvers/Ipswich support Earth Day by volunteering and/or donating resources. This year we'll be cleaning up Lafayette Square in Haverhill, MA with a group of employee volunteers, and donating water to the faithful group cleaning up trash on Crane Beach in Ipswich, MA.

This year we're going above & beyond by committing to 300 ACTS OF GREEN in support of The Earth Day Network's goal of 3 Billion Acts of Green, worldwide! Our sales reps Richard Ciarletta & Mary Ellen Lawlor will be out delivering Blue Spruce saplings, from Rogers Spring Hill Garden and Farm Center, to all our wonderful customers.

Join us and get involved in Earth Day! Make your world a better place to be!

SERVPRO of Haverhill/Newburyport Supports Earth Day 2018

4/10/2018 (Permalink)

Earth Day 2018 Focuses on Ending End Plastic Pollution

Countdown to April 22!

This year's Earth Day focus is on reducing plastic pollution in our communities and oceans. SERVPRO is proud to be a part of this very important community event! You'll find several of our employees, friends, and family out helping to clean up the city on this very important day.

SERVPRO Committed to 300 "Acts Of Green"!

With the 50th anniversary of Earth Day fast approaching in 2020, Earth Day Network is launching a series of major campaigns to catalyze and channel global collaboration for the health of our planet. 

SERVPRO has committed to 300 Acts of Green by delivering 6" Blue Spruce sapling trees to local businesses. This not only supports this very worthy cause but in light of all the recent tree damage our area has suffered, we are "re-greening" our neighborhoods!

We hope you will join us in supporting your local community on April 22. You can also support the Earth Day Network campaign by creating your own Act of Green, and helping them reach 3 billion.

Cleanliness = Efficiency

3/7/2018 (Permalink)

Ever wonder what the workplace or home of the cleaning service you've hired looks like? Are they really closet slobs and just fake it at work? Or is their whole life dedicated to making the world tidy and clean? Well, the later is true of SERVPRO!

This image shows the steam cleaning area of our 1500 sq. foot warehouse. Dan, our warehouse manager, takes a lot of pride in keeping the warehouse orderly…and if you want to test his commitment just leave something out of place! 

We use this space to steam clean any rugs or upholstery items we receive in-house. We keep the area clean and sanitary so your property doesn't come in contact with any contaminates. Plus, having the area organized means we can easily keep track of all items. 

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today.

Affiliate of the Year goes to SERVPRO of Danvers/Ipswich!

3/7/2018 (Permalink)

Congratulations to our own Rich Ciarletta for winning the North Shore Association of Realtors, Affiliate of the Year Award!

Cheers to all the recipients! NSAR REALTOR® of the Year, Dan Bennett,Dan Bennett Real Estate, Rising Star Award, Cynthia Nina-Soto, Nina-Soto & Company, Good Neighbor Award, Bridget Kimball, CENTURY 21 Hughes-Riggs Realty, Inc., Home Ownership Advocate Award, Gardner Trask, Danvers Selectman and Affordable Housing Trust, Rookie of the Year, Linda Turcotte at The Turcotte Group, Keller Williams Realty.

As a member-based trade association, NSAR brings together diverse perspectives from the real estate community across the North Shore of Massachusetts and beyond including buyer and seller agents, appraisers, mortgage brokers, attorneys, home inspectors, property managers and other service professionals. You can visit their website at: http://www.northshorerealtors.com/

Church Underwater After Bomb Cyclone Storm

1/23/2018 (Permalink)

A well-attended church in Ipswich, MA found their sanctuary underwater after a "100 Year Storm" referred to as a "BombCyclone" hit the east coast in the winter of 2018. 

A pipe burst, sending 10,000 gallons (plus) of water throughout many rooms and levels of the church. SERVPRO of Haverhill/Newburyport was called in after hours to to begin the mitigation process. The hope of the congregation was that Sunday services would be able to be conducted despite the event.

With a lot of manpower, hours and equipment SERVPRO of Haverhill/Newburyport was able to get the facility back to working order in time for Sunday service. 

When a crisis like this hits unexpectedly, the keys to a quick resolution are having a knowledgeable team in place as well as a plan of action. You want to act quickly before you wind up with more headaches, such as mold. 

The ERP Can Keep Your Business Running!

11/3/2017 (Permalink)

Are You Ready?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens.

No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?”

The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.

SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

Call us today for more details!

Make Sure This Fun Night Is Safe For Kids!

10/27/2017 (Permalink)

HALLOWEEN SAFETY TIPS

Walk Safely

  1. Cross the street at corners, using traffic signals and crosswalks.
  2. Look left, right and left again when crossing and keep looking as you cross. 
  3. Put electronic devices down and keep heads up and walk, don’t run, across the street.
  4. Teach children to make eye contact with drivers before crossing in front of them.
  5. Always walk on sidewalks or paths. If there are no sidewalks, walk facing traffic as far to
    the left as possible.  Children should walk on direct routes with the fewest street crossings.
  6. Watch for cars that are turning or backing up. Teach children to never dart out into the street or cross between parked cars.

Trick or Treat With an Adult

  1. Children under the age of 12 should not be alone at night without adult supervision. If kids are mature enough to be out without supervision, they should stick to familiar areas that are well lit and trick-or-treat in groups.

Keep Costumes Both Creative and Safe

  1. Decorate costumes and bags with reflective tape or stickers and, if possible, choose light colors.
  2. Choose face paint and makeup whenever possible instead of masks, which can obstruct a child’s vision.
  3. Have kids carry glow sticks or flashlights to help them see and be seen by drivers. 
  4. When selecting a costume, make sure it is the right size to prevent trips and falls. 

Drive Extra Safely on Halloween

  1. Slow down and be especially alert in residential neighborhoods. Children are excited on Halloween and may move in unpredictable ways.
  2. Take extra time to look for kids at intersections, on medians and on curbs.
  3. Enter and exit driveways and alleys slowly and carefully.
  4. Eliminate any distractions inside your car so you can concentrate on the road and your surroundings.
  5. Drive slowly, anticipate heavy pedestrian traffic and turn your headlights on earlier in the day to spot children from greater distances.
  6. Popular trick-or-treating hours are 5:30 p.m. to 9:30 p.m. so be especially alert for kids during those hours.

SERVPRO Training Day

10/26/2017 (Permalink)

Start of a full day of training for these SERVPRO employees!

SERVPRO of Haverhill/Newburyport is committed to continually delivering high-value services to our customers and believes that all starts with an informed staff. At this full day training, all employees were trained on current commercial & residential cleaning & drying procedures, proper measuring standards and equipment training. 

After an amazing lunch catered by The American BBQ in Rowley, MA, employees were trained on proper driving techniques as well as equipment training. You can see our full album of images on our Facebook page.

We maintain a rigorous education standard to ensure our employees are bringing the very best knowledge into your home.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO Attends Haverhill's Buttonwoods Speakeasy Social

4/27/2017 (Permalink)

Michelle Lavigne, Peter Carbone of E-Z Way Cleaners, Dave Hart, Nury Cardoza and Patrick Lavigne at the Speakeasy Social

On April 5th, 2017 SERVPRO of Haverhill/Newburyport attended the Buttonwoods Speakeasy Social 2017 at The Tap in Haverhill, MA. Owners Dave Hart and Michelle & Patrick Lavigne along with Crew Chief Nury Cardoza dressed in their finest 1920's glad rags and went out to support The Buttonwoods Museum.

The Buttonwoods Museum - Haverhill Historical Society is a designated Essex National Heritage Area Visitor Center offering information to residents and tourists about the city and the region beyond. The museum opened in 1904 and is in the middle of hundreds of years of Haverhill and Merrimack Valley history.

The mission of the Buttonwoods Museum is to collect and preserve history, and to educate the community about Greater Haverhill's past and culture.

All proceeds from this event went to help maintain the museum properties, protect the priceless artifacts of Greater Haverhill's history and fund educational programs.

We're not just business owners, many of us live here too. We may even be neighbors. We are proud to be an active member of the Haverhill community and want to do our part to make our community the best it can be.

Be Prepared For an Emergency

4/13/2017 (Permalink)

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future.

In the event of an emergency, the Emergency READY Profile® or ERP can help minimize business interruption by having an immediate plan of action in place for your facility. Working with SERVPRO® of Haverhill/Newburyport on an ERP will provide you with a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas.

The ERP also establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider, giving you access to over 40 years of experience and a System over 1,600 Franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Don't wait until disaster strikes. Be ahead of whatever Mother Nature throws your way. Call SERVPRO® of Haverhill/Newburyport at 978-374-8555 or visit or website to establish your Emergency READY Profile®, and be "Ready for whatever happens."

SERVPRO Attends the NELA Conference

11/10/2016 (Permalink)

SERVPRO Marketing Representatives, Mary Ellen Lawlor and Richard Ciarletta, at the NELA Conference.

SERVPRO recently attended the New England Library Association's Annual Conference held at the Sheraton Ferncroft in Danvers, MA.  Truly a remarkable event, librarians from throughout New England travelled to this three day conference to attend seminars, meet vendors and learn about ways to enhance their local libraries.  As an exhibitor at the conference, SERVPRO provided information about our 24/7 emergency restoration services for fire and water damage as well as our Emergency Ready Profile (ERP) Program.  The ERP Program encourages customers to take action before a disaster strikes by helping them create an emergency preparedness plan for their property.  The ERP is a quick reference of important building and contact information compiled by your facilities manager along with your local SERVPRO representative.  And the best part is, SERVPRO offers this service free of charge!  This service is available to all business and municipalities.  Please contact our office at (800)621-0022 for further details!