Recent Commercial Posts

Emergency Ready Profile

9/20/2019 (Permalink)

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessary have to be.

By developing a SERVPRO Emercency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The SERVPRO Emergency READY Profile Advantage:

  • A no cost assessment of your facility.

This means there is no need to allocate funds, giving you a great value at no cost.

  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency, you are “Ready for whatever happens.”

If you would like more information or to have an Emergency READY Profile created for your commercial business, call SERVPRO of Haverhill/Newburyport at 978-374-8555. We’re here to help.

Halloween Safety Tips

9/20/2019 (Permalink)

HALLOWEEN SAFETY TIPS

Walk Safely

  1. Cross the street at corners, using traffic signals and crosswalks.
  2. Look left, right and left again when crossing and keep looking as you cross. 
  3. Put electronic devices down and keep heads up and walk, don’t run, across the street.
  4. Teach children to make eye contact with drivers before crossing in front of them.
  5. Always walk on sidewalks or paths. If there are no sidewalks, walk facing traffic as far to
    the left as possible.  Children should walk on direct routes with the fewest street crossings.
  6. Watch for cars that are turning or backing up. Teach children to never dart out into the street or cross between parked cars.

Trick or Treat With an Adult

  1. Children under the age of 12 should not be alone at night without adult supervision. If kids are mature enough to be out without supervision, they should stick to familiar areas that are well lit and trick-or-treat in groups.

Keep Costumes Both Creative and Safe

  1. Decorate costumes and bags with reflective tape or stickers and, if possible, choose light colors.
  2. Choose face paint and makeup whenever possible instead of masks, which can obstruct a child’s vision.
  3. Have kids carry glow sticks or flashlights to help them see and be seen by drivers. 
  4. When selecting a costume, make sure it is the right size to prevent trips and falls. 

Drive Extra Safely on Halloween

  1. Slow down and be especially alert in residential neighborhoods. Children are excited on Halloween and may move in unpredictable ways.
  2. Take extra time to look for kids at intersections, on medians and on curbs.
  3. Enter and exit driveways and alleys slowly and carefully.
  4. Eliminate any distractions inside your car so you can concentrate on the road and your surroundings.
  5. Drive slowly, anticipate heavy pedestrian traffic and turn your headlights on earlier in the day to spot children from greater distances.
  6. Popular trick-or-treating hours are 5:30 p.m. to 9:30 p.m. so be especially alert for kids during those hours.

Call SERVPRO for Immediate Service in Haverhill

3/29/2019 (Permalink)

SERVPRO of Haverhill/Newburyport provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Haverhill. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Commercial Services

There's never a convenient time for fire or Water damage to strike your Newburyport commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: https://www.SERVPROhaverhillnewburyport.com/commercial-restoration-cleaning

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Cleaning Services
  • Commercial Mold Remediation
  • Commercial Storm Damage Restoration

Have Questions? Call Us 24/7 – 978-374-8555

We Are an IICRC Certified Firm

3/28/2019 (Permalink)

Owner, Dave Hart, conducting a training session with our crew.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing industry standards and reference guides for professional carpet cleaning, water damage restoration, and mold remediation. These standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Commercial Cleaning and Restoration

2/18/2019 (Permalink)

Call us for all of your commercial property needs.

You invest a lot of time energy and resources to maintain, protect and increase the value of your business. Your facility is a central component in achieving success. When you experience a fire, water or mold damage in your commercial facility, you need fast response and the expertise to handle the situation – to get back into operation as quickly as possible.

SERVPRO of Haverhill/Newburyport is committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs. Our technicians are available 24 hours a day, 365 days a year to help get your business back in business. We have the training and specialized equipment to restore your commercial property and make it “Like it never even happened.”

We specialize in:

  • Fire, Smoke and Soot Cleanup and Restoration
  • Water Removal and Dehumidification
  • Mold Prevention and Remediation Services
  • Biohazard and Sewage Backups Cleaning
  • Carpet and Hard Floor Cleaning and Care
  • Upholstery Cleaning

Give us a call at 978-374-8555 for a free estimate!

SERVPRO'S Emergency Ready Profile

10/17/2018 (Permalink)

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessary have to be.

By developing a SERVPRO Emercency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The SERVPRO Emergency READY Profile Advantage:

  • A no cost assessment of your facility.

This means there is no need to allocate funds, giving you a great value at no cost.

  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency, you are “Ready for whatever happens.”

If you would like more information or to have an Emergency READY Profile created for your commercial business, call SERVPRO of Haverhill/Newburyport at 978-374-8555. We’re here to help.

Restoring Your Commercial Property After a Water Damage Event

10/17/2018 (Permalink)

Flooding in a living room space. Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Merrimack Valley commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Haverhill/Newburyport

SERVPRO of Haverhill/Newburyport specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We're here to help. Call us at 978-374-8555 so we can make it "Like it never even happened."

Commercial Carpet Care Tips

10/17/2018 (Permalink)

Two SERVPRO men ready to clean. Call SERVPRO of Haverhill/Newburyport at 978-374-8555 to schedule a commercial carpet cleaning for your business.

The appearance of your business speaks volumes to your customers and clients. Having a clean, fresh-smelling carpet is an important part of keeping your business looking it's best. Foot traffic and airborne impurities such as pollen, dust, and other contaminants can damage your carpet over time.

Tips for taking care of your commercial carpet:

  • Frequent vacuuming
    Be sure to vacuum your carpet multiple times a week. This will keep soil and debris from getting embedded into the carpet fibers. Over time, dirt builds up and shortens the life of your carpet. Frequent vacuuming is the best defense against premature damage.
  • Removing stains
    Treat spills as soon as possible. Blot the area with a paper towel or cloth, do not rub or scrub the stain. This can cause more damage by pushing the stain deeper into the carpet fibers. Use a mild, carpet safe cleaner to help remove the stain. 

  • Use walk-off mats
    Use walk-off mats inside and out to keep dirt off the carpeting. Coarse-textured mats outside your doors remove soil and will help to minimize the amount of dirt that is tracked in. Water-absorbent mats inside prevent wet shoes on the carpeting. 

  • Have your carpet professionally cleaned 1-2 times a year 
    A professional carpet cleaning will keep your business's carpets looking their best. If you would like to schedule a commercial carpet cleaning with SERVPRO of Haverhill/Newburyport, please call us at 978-374-8555. 

SERVPRO ACTS OF GREEN!

4/20/2018 (Permalink)

Blue Spruce saplings packaged and ready to be delivered.

Every year, both of our franchises, SERVPRO of Haverhill/ Newburyport & 
SERVPRO of Danvers/Ipswich support Earth Day by volunteering and/or donating resources. This year we'll be cleaning up Lafayette Square in Haverhill, MA with a group of employee volunteers, and donating water to the faithful group cleaning up trash on Crane Beach in Ipswich, MA.

This year we're going above & beyond by committing to 300 ACTS OF GREEN in support of The Earth Day Network's goal of 3 Billion Acts of Green, worldwide! Our sales reps Richard Ciarletta & Mary Ellen Lawlor will be out delivering Blue Spruce saplings, from Rogers Spring Hill Garden and Farm Center, to all our wonderful customers.

Join us and get involved in Earth Day! Make your world a better place to be!

SERVPRO of Haverhill/Newburyport Supports Earth Day 2018

4/10/2018 (Permalink)

Earth Day 2018 Focuses on Ending End Plastic Pollution

Countdown to April 22!

This year's Earth Day focus is on reducing plastic pollution in our communities and oceans. SERVPRO is proud to be a part of this very important community event! You'll find several of our employees, friends, and family out helping to clean up the city on this very important day.

SERVPRO Committed to 300 "Acts Of Green"!

With the 50th anniversary of Earth Day fast approaching in 2020, Earth Day Network is launching a series of major campaigns to catalyze and channel global collaboration for the health of our planet. 

SERVPRO has committed to 300 Acts of Green by delivering 6" Blue Spruce sapling trees to local businesses. This not only supports this very worthy cause but in light of all the recent tree damage our area has suffered, we are "re-greening" our neighborhoods!

We hope you will join us in supporting your local community on April 22. You can also support the Earth Day Network campaign by creating your own Act of Green, and helping them reach 3 billion.

Cleanliness = Efficiency

3/7/2018 (Permalink)

Ever wonder what the workplace or home of the cleaning service you've hired looks like? Are they really closet slobs and just fake it at work? Or is their whole life dedicated to making the world tidy and clean? Well, the later is true of SERVPRO!

This image shows the steam cleaning area of our 1500 sq. foot warehouse. Dan, our warehouse manager, takes a lot of pride in keeping the warehouse orderly…and if you want to test his commitment just leave something out of place! 

We use this space to steam clean any rugs or upholstery items we receive in-house. We keep the area clean and sanitary so your property doesn't come in contact with any contaminates. Plus, having the area organized means we can easily keep track of all items. 

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today.

Affiliate of the Year goes to SERVPRO of Danvers/Ipswich!

3/7/2018 (Permalink)

Congratulations to our own Rich Ciarletta for winning the North Shore Association of Realtors, Affiliate of the Year Award!

Cheers to all the recipients! NSAR REALTOR® of the Year, Dan Bennett,Dan Bennett Real Estate, Rising Star Award, Cynthia Nina-Soto, Nina-Soto & Company, Good Neighbor Award, Bridget Kimball, CENTURY 21 Hughes-Riggs Realty, Inc., Home Ownership Advocate Award, Gardner Trask, Danvers Selectman and Affordable Housing Trust, Rookie of the Year, Linda Turcotte at The Turcotte Group, Keller Williams Realty.

As a member-based trade association, NSAR brings together diverse perspectives from the real estate community across the North Shore of Massachusetts and beyond including buyer and seller agents, appraisers, mortgage brokers, attorneys, home inspectors, property managers and other service professionals. You can visit their website at: http://www.northshorerealtors.com/

Church Underwater After Bomb Cyclone Storm

1/23/2018 (Permalink)

A well-attended church in Ipswich, MA found their sanctuary underwater after a "100 Year Storm" referred to as a "BombCyclone" hit the east coast in the winter of 2018. 

A pipe burst, sending 10,000 gallons (plus) of water throughout many rooms and levels of the church. SERVPRO of Haverhill/Newburyport was called in after hours to to begin the mitigation process. The hope of the congregation was that Sunday services would be able to be conducted despite the event.

With a lot of manpower, hours and equipment SERVPRO of Haverhill/Newburyport was able to get the facility back to working order in time for Sunday service. 

When a crisis like this hits unexpectedly, the keys to a quick resolution are having a knowledgeable team in place as well as a plan of action. You want to act quickly before you wind up with more headaches, such as mold. 

The ERP Can Keep Your Business Running!

11/3/2017 (Permalink)

Are You Ready?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens.

No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?”

The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.

SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

Call us today for more details!

Make Sure This Fun Night Is Safe For Kids!

10/27/2017 (Permalink)

HALLOWEEN SAFETY TIPS

Walk Safely

  1. Cross the street at corners, using traffic signals and crosswalks.
  2. Look left, right and left again when crossing and keep looking as you cross. 
  3. Put electronic devices down and keep heads up and walk, don’t run, across the street.
  4. Teach children to make eye contact with drivers before crossing in front of them.
  5. Always walk on sidewalks or paths. If there are no sidewalks, walk facing traffic as far to
    the left as possible.  Children should walk on direct routes with the fewest street crossings.
  6. Watch for cars that are turning or backing up. Teach children to never dart out into the street or cross between parked cars.

Trick or Treat With an Adult

  1. Children under the age of 12 should not be alone at night without adult supervision. If kids are mature enough to be out without supervision, they should stick to familiar areas that are well lit and trick-or-treat in groups.

Keep Costumes Both Creative and Safe

  1. Decorate costumes and bags with reflective tape or stickers and, if possible, choose light colors.
  2. Choose face paint and makeup whenever possible instead of masks, which can obstruct a child’s vision.
  3. Have kids carry glow sticks or flashlights to help them see and be seen by drivers. 
  4. When selecting a costume, make sure it is the right size to prevent trips and falls. 

Drive Extra Safely on Halloween

  1. Slow down and be especially alert in residential neighborhoods. Children are excited on Halloween and may move in unpredictable ways.
  2. Take extra time to look for kids at intersections, on medians and on curbs.
  3. Enter and exit driveways and alleys slowly and carefully.
  4. Eliminate any distractions inside your car so you can concentrate on the road and your surroundings.
  5. Drive slowly, anticipate heavy pedestrian traffic and turn your headlights on earlier in the day to spot children from greater distances.
  6. Popular trick-or-treating hours are 5:30 p.m. to 9:30 p.m. so be especially alert for kids during those hours.

SERVPRO Training Day

10/26/2017 (Permalink)

Start of a full day of training for these SERVPRO employees!

SERVPRO of Haverhill/Newburyport is committed to continually delivering high-value services to our customers and believes that all starts with an informed staff. At this full day training, all employees were trained on current commercial & residential cleaning & drying procedures, proper measuring standards and equipment training. 

After an amazing lunch catered by The American BBQ in Rowley, MA, employees were trained on proper driving techniques as well as equipment training. You can see our full album of images on our Facebook page.

We maintain a rigorous education standard to ensure our employees are bringing the very best knowledge into your home.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

SERVPRO Attends Haverhill's Buttonwoods Speakeasy Social

4/27/2017 (Permalink)

Michelle Lavigne, Peter Carbone of E-Z Way Cleaners, Dave Hart, Nury Cardoza and Patrick Lavigne at the Speakeasy Social

On April 5th, 2017 SERVPRO of Haverhill/Newburyport attended the Buttonwoods Speakeasy Social 2017 at The Tap in Haverhill, MA. Owners Dave Hart and Michelle & Patrick Lavigne along with Crew Chief Nury Cardoza dressed in their finest 1920's glad rags and went out to support The Buttonwoods Museum.

The Buttonwoods Museum - Haverhill Historical Society is a designated Essex National Heritage Area Visitor Center offering information to residents and tourists about the city and the region beyond. The museum opened in 1904 and is in the middle of hundreds of years of Haverhill and Merrimack Valley history.

The mission of the Buttonwoods Museum is to collect and preserve history, and to educate the community about Greater Haverhill's past and culture.

All proceeds from this event went to help maintain the museum properties, protect the priceless artifacts of Greater Haverhill's history and fund educational programs.

We're not just business owners, many of us live here too. We may even be neighbors. We are proud to be an active member of the Haverhill community and want to do our part to make our community the best it can be.

Be Prepared For an Emergency

4/13/2017 (Permalink)

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future.

In the event of an emergency, the Emergency READY Profile® or ERP can help minimize business interruption by having an immediate plan of action in place for your facility. Working with SERVPRO® of Haverhill/Newburyport on an ERP will provide you with a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas.

The ERP also establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider, giving you access to over 40 years of experience and a System over 1,600 Franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Don't wait until disaster strikes. Be ahead of whatever Mother Nature throws your way. Call SERVPRO® of Haverhill/Newburyport at 978-374-8555 or visit or website to establish your Emergency READY Profile®, and be "Ready for whatever happens."

SERVPRO Attends the NELA Conference

11/10/2016 (Permalink)

SERVPRO Marketing Representatives, Mary Ellen Lawlor and Richard Ciarletta, at the NELA Conference.

SERVPRO recently attended the New England Library Association's Annual Conference held at the Sheraton Ferncroft in Danvers, MA.  Truly a remarkable event, librarians from throughout New England travelled to this three day conference to attend seminars, meet vendors and learn about ways to enhance their local libraries.  As an exhibitor at the conference, SERVPRO provided information about our 24/7 emergency restoration services for fire and water damage as well as our Emergency Ready Profile (ERP) Program.  The ERP Program encourages customers to take action before a disaster strikes by helping them create an emergency preparedness plan for their property.  The ERP is a quick reference of important building and contact information compiled by your facilities manager along with your local SERVPRO representative.  And the best part is, SERVPRO offers this service free of charge!  This service is available to all business and municipalities.  Please contact our office at (800)621-0022 for further details!