Recent Posts

SERVPRO Helps The Hoarding Project

5/5/2017 (Permalink)

Community SERVPRO Helps The Hoarding Project Richard Ciarletta of SERVPRO (far right) helps at an event put on by The Hoarding Project on April 29, 2017.

On April 29, 2017 SERVPRO of Haverhill/Newburyport joined forces with The Hoarding Project to help out on their Safety Day. SERVPRO's Richard Ciarletta donated his time and boxes for the event.

Safety Day is a term to talk about conducting a "modified clean-out" of a hoarded home. The goal of Safety Day is to ensure safety in a client's home. In other words, The Hoarding Project aims to make sure that a client can use and access his or her home in the way it was intended to be used without significant risk of harm to his or herself. The way they do this is through a carefully planned and structured, team-based approach to clearing "just enough" of the possessions in the home to create a safe living environment. This is done with the client's mental health and stress level during the process as the number one priority.

For more information please contact

Mold Remediation Services

5/5/2017 (Permalink)

Mold Remediation Mold Remediation Services Mold was found in this Amesbury, MA office and SERVPRO of Haverhill/Newburyport was there to remediate the mold.

Does Your Haverhill Home Have A Mold Problem?

Mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

    • Mold is present almost everywhere, indoors and outdoors.


    • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.


    • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.


    • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.


    • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.


    • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.


If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.


If You See Signs of Mold, Call Us Today – (978) 374-8555

SERVPRO Attends Haverhill's Buttonwoods Speakeasy Social

4/27/2017 (Permalink)

Community SERVPRO Attends Haverhill's Buttonwoods Speakeasy Social Michelle Lavigne, Peter Carbone of E-Z Way Cleaners, Dave Hart, Nury Cardoza and Patrick Lavigne at the Speakeasy Social

On April 5th, 2017 SERVPRO of Haverhill/Newburyport attended the Buttonwoods Speakeasy Social 2017 at The Tap in Haverhill, MA. Owners Dave Hart and Michelle & Patrick Lavigne along with Crew Chief Nury Cardoza dressed in their finest 1920's glad rags and went out to support The Buttonwoods Museum.

The Buttonwoods Museum - Haverhill Historical Society is a designated Essex National Heritage Area Visitor Center offering information to residents and tourists about the city and the region beyond. The museum opened in 1904 and is in the middle of hundreds of years of Haverhill and Merrimack Valley history.

The mission of the Buttonwoods Museum is to collect and preserve history, and to educate the community about Greater Haverhill's past and culture.

All proceeds from this event went to help maintain the museum properties, protect the priceless artifacts of Greater Haverhill's history and fund educational programs.

Be Prepared For an Emergency

4/13/2017 (Permalink)

Commercial Be Prepared For an Emergency The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future.

In the event of an emergency, the Emergency READY Profile® or ERP can help minimize business interruption by having an immediate plan of action in place for your facility. Working with SERVPRO® of Haverhill/Newburyport on an ERP will provide you with a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations and priority areas.

The ERP also establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider, giving you access to over 40 years of experience and a System over 1,600 Franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Don't wait until disaster strikes. Call SERVPRO® of Haverhill/Newburyport at 978-374-8555 or visit or website to establish your Emergency READY Profile®, and be "Ready for whatever happens."

SERVPRO of Haverhill/Newburyport - Fast Water Damage Response

4/13/2017 (Permalink)

Water Damage SERVPRO of Haverhill/Newburyport - Fast Water Damage Response Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.

Flooding and water emergencies don’t wait for regular business hours and neither does SERVPRO of Haverhill/Newburyport. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Haverhill/Newburyport arrives quickly and starts the water extraction process almost immediately.

This immediate response helps to minimize the damage and the cleaning and restoration costs. The water damage timeline below details the damage that occurs if no action is taken.

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

First 24 Hours

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to One Week

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than One Week

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Call us today at 978-374-8555 for more information.

Severe Spring Weather Tips

3/24/2017 (Permalink)

While spring brings the promise of warm weather and longer days, it also brings a variety of conditions that can include heavy rains and severe weather, which can increase your flood risk. Take action to protect yourself, your family, and your business—before a weather event occurs and it’s too late.

April marks the start of the rainy season. Spring storms can bring several inches of rain in only a matter of hours or there can be consistent rainfall for days. These heavy rains can lead to severe flooding by over-saturating the ground, overfilling storm drains, or rivers spilling over their banks.

As one of the most common hazards in the United States, it’s important we prepare for the potential disaster that flooding can cause. Even if you feel you live in a community with a low risk of flooding, remember that anywhere it rains, it can flood. Just because you haven’t experienced a flood in the past, doesn’t mean you won’t in the future.

In order help prepare you for the possibility of a flood, we offer you these tips:

  • Build an emergency kit and make a family communications plan

  • Avoid building in a floodplain unless you elevate and reinforce your home

  • Elevate the furnace, water heater and electric panel in your home if you live in an area that has a high flood risk

  • Install check-valves to prevent flood water from backing up into the drains of your home

  • Seal basement walls and floor with waterproofing compounds to prevent seepage through cracks

  • Always keep your gutters and downspouts clean to allow water to flow freely

  • Prepare a flood evacuation plan

  • Know how to safely shut-off utilities

  • Keep insurance and vital records in a water-proof box

  • Have a portable radio to listen for important current information

When your home sustains water damage from flooding, you should call SERVPRO of Haverhill/Newburyport immediately. SERVPRO of Haverhill/Newburyport professionals have the expertise to prevent or mitigate the devastating effects that water damage can have.

SERVPRO of Haverhill/Newburyport has the equipment and experience necessary to handle the most challenging water damage and removal situations and we are available around-the-clock. Call us at (978) 374-8555, and we’ll return your home back to normal, "Like it never even happened."

Winter Weather Tips

12/13/2016 (Permalink)

SERVPRO® of Haverhill/Newburyport is your local fire and water damage restoration company. Servicing the North Shore and Merrimack Valley for over 30 years, SERVPRO® understands the stress and worry that comes with a fire or water damage and the disruption it can cause your life, home or business.  Our goal is to help minimize the interruption to your life and quickly make it “Like it never even happened.”®

With the cold weather upon us, two of the biggest problems our customers encounter are frozen pipes and ice dams. A frozen pipe can burst causing considerable damage to your property if not addressed.  Ice dams cause a backflow under the roof’s shingles and can affect your structure’s interior areas.  Below are some tips on how to prevent this damage and prepare your home for the winter weather.

  • Keep cabinet doors open during cold spells
  • Keep a slow trickle of water flowing through faucets
  • Consider shutting off outdoor faucets
  • Ensure gutters are clean and secure
  • Inspect property for proper drainage to alleviate flood hazard potential

Mary Ellen Lawlor from SERVPRO Honored at the YWCA Awards Luncheon

11/10/2016 (Permalink)

Community Mary Ellen Lawlor from SERVPRO Honored at the YWCA Awards Luncheon Mary Ellen Lawlor - Marketing Representative at SERVPRO of Haverhill

Mary Ellen Lawlor, the marketing rep at SERVPRO of Haverhill, was honored last month at the YWCA Haverhill 27th Annual Tribute to Women Luncheon.  Mary Ellen was among twenty-two women who were recognized at the event as outstanding role models and who have made significant contributions to their community through professional or volunteer work. 

As a long time resident of the Merrimack Valley, Mary Ellen has a long history of giving back.  She is involved in countless committees and projects including Haverhill's Kids Fest, Christmas Stroll as well as helping to coordinate Fire Safety Days in conjunction with local Fire Departments.  She has served as an Ambassador to both the Greater Haverhill Chamber of Commerce and the Merrimack Valley Chamber of Commerce and is a member of the Board for The Clean River Project, Community Action, Inc., the Haverhill Downtown Committee and the Haverhill Washington St. Shoe Historic District. 

Like so many other wonderful volunteers, Mary Ellen has put in countless hours of time and resources; working diligently to bring programs and services to our local neighborhoods. Mary Ellen cares deeply about this community and is committed to making Haverhill the surrounding communities a better place to live. 

Congratulations to Mary Ellen and all the other women honored at this year's event.  SERVPRO is proud to have you as a member of the SERVPRO team and happy to support all your community efforts!


SERVPRO along with local Fire Departments Raise Awareness about Fire Prevention

11/10/2016 (Permalink)

Community SERVPRO along with local Fire Departments Raise Awareness about Fire Prevention Amesbury Fire Department Open House

October is Fire Prevention Month!  In an effort to raise awareness about fire safety, local Fire Departments throughout Essex County hosted Open Houses at their Fire Stations.  SERVPRO and other local businesses worked in conjunction with the fire departments to provide refreshments, giveaways and most importantly fire safety education!  Fire truck tours, gear demonstrations, Sparky the Fire Dog and the Smoke House were some of the main attractions at these open houses.  Each year fires claim hundreds of lives throughout New England. Fire Safety Open Houses are geared towards educating the community in hopes of saving lives.  Congratulations and thank you to all the fire houses who went above and beyond to educate our community about fire safety and prevention.  SERVPRO is proud to be a part of such wonderful events! 


SERVPRO Attends the NELA Conference

11/10/2016 (Permalink)

Commercial SERVPRO Attends the NELA Conference SERVPRO Marketing Representatives, Mary Ellen Lawlor and Richard Ciarletta, at the NELA Conference.

SERVPRO recently attended the New England Library Association's Annual Conference held at the Sheraton Ferncroft in Danvers, MA.  Truly a remarkable event, librarians from throughout New England travelled to this three day conference to attend seminars, meet vendors and learn about ways to enhance their local libraries.  As an exhibitor at the conference, SERVPRO provided information about our 24/7 emergency restoration services for fire and water damage as well as our Emergency Ready Profile (ERP) Program.  The ERP Program encourages customers to take action before a disaster strikes by helping them create an emergency preparedness plan for their property.  The ERP is a quick reference of important building and contact information compiled by your facilities manager along with your local SERVPRO representative.  And the best part is, SERVPRO offers this service free of charge!  This service is available to all business and municipalities.  Please contact our office at (800)621-0022 for further details!